1. PERSONAL DATA PROTECTION ACCORDING TO THE RGPD
FLOR TRIBAL - UNIPESSOAL LDA, in application of current regulations on the protection of personal data, informs that the personal data collected through paper forms or computer support, are included in user-specific automated files of the services of FLOR TRIBAL - UNIPESSOAL LDA
The collection and automated processing of personal data is for the purpose of maintaining the commercial relationship and carrying out tasks of information, training, advice and other activities of FLOR TRIBAL - UNIPESSOAL LDA
These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.
FLOR TRIBAL - UNIPESSOAL LDA adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of the same.
The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The user can exercise these rights by sending an email to: sac@naturalliving-home.com or at the address: Rua Manuel Teixeira Gomes, nº1 8135-106 Almancil, Portugal.
The user declares that all the information provided by him is true and correct, and undertakes to keep them updated, communicating the changes to FLOR TRIBAL - UNIPESSOAL LDA
2. PERSONAL DATA PROCESSING PURPOSE
Which is the purpose of processing your personal data?
At FLOR TRIBAL - UNIPESSOAL LDA, we will process your personal data collected through the Website https://naturalliving-home.com/, with the following purposes:
1. In case of contracting the goods and services offered through https://naturalliving-home.com/, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
2. Sending the requested information through the forms provided in https://naturalliving-home.com/.
3. Send bulletins (newsletters), as well as commercial communications of promotions and/or advertising of https://naturalliving-home.com/ and the sector.
We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.
The fields of said records are mandatory, making it impossible to carry out the expressed purposes if these data are not provided.
For how long are the personal data collected kept?
The personal data provided will be kept as long as the commercial relationship is maintained and you do not request its deletion and during the period for which legal responsibilities could arise for the services provided.
3. LEGITIMATION
The processing of your data is carried out with the following legal bases that legitimize it:
1. The request for information and/or the contracting of the services of FLOR TRIBAL - UNIPESSOAL LDA, whose terms and conditions will be made available to you in any case, prior to a possible contracting.
2. Free, specific, informed and unequivocal consent, as long as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear action affirmative, such as marking a box provided for that purpose.
In the event that you do not provide us with your data or do so in an erroneous or incomplete manner, we will not be able to meet your request, making it completely impossible to provide you with the requested information or to carry out the contracting of services.
4. RECIPIENTS
The data will not be communicated to any third party outside FLOR TRIBAL - UNIPESSOAL LDA, except legal obligation.
As possible managers of your treatment (having committed to compliance with the applicable regulatory provisions regarding data protection at the time of your hiring), we have contracted the following suppliers of goods and services necessary for the proper functioning of our company: Logistics and transport companies, digital marketing companies, banking services and the manufacturers and suppliers of our products.
5. DATA COLLECTED BY USERS OF THE SERVICES
In cases where the user includes files with personal data on shared hosting servers, FLOR TRIBAL - UNIPESSOAL LDA is not responsible for the user's breach of the GDPR.
6. DATA RETENTION IN ACCORDANCE WITH THE LSSI
FLOR TRIBAL - UNIPESSOAL LDA informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), retains for a maximum period of 12 months, the essential information to identify the origin of the data stored and the moment in which the provision of the service began. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or to safeguard public safety, making it available to judges and/or courts or the Ministry that so requires. .
The communication of data to the State Forces and Bodies will be done in accordance with the provisions of the regulations on protection of personal data.
7. INTELLECTUAL PROPERTY RIGHTS https://naturalliving-home.com/
FLOR TRIBAL - UNIPESSOAL LDA is the owner of all copyright, intellectual and industrial property, "know how" and any other rights related to the contents of the website https://naturalliving-home.com/ and the services offered therein, as well as the programs necessary for its implementation and related information.
The reproduction, publication and/or use not strictly private of the contents, total or partial, of the https://naturalliving-home.com/ website is not allowed without prior written consent.
8. INTELLECTUAL PROPERTY OF THE SOFTWARE
The user must respect third-party programs made available by FLOR TRIBAL - UNIPESSOAL LDA, even if they are free and/or publicly available.
FLOR TRIBAL - UNIPESSOAL LDA has the necessary exploitation and intellectual property rights of the software.
The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for their duration.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from FLOR TRIBAL - UNIPESSOAL LDA, the user being prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by FLOR TRIBAL - UNIPESSOAL LDA , assuming civil and criminal responsibility derived from any incident that could occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.
9. INTELLECTUAL PROPERTY OF THE HOSTED CONTENT
The use contrary to the legislation on intellectual property of the services provided by FLOR TRIBAL - UNIPESSOAL LDA and, in particular of:
The use that is contrary to Spanish laws or that infringes the rights of third parties.
The publication or transmission of any content that, in the opinion of FLOR TRIBAL - UNIPESSOAL LDA, is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
The cracks, serial numbers of programs or any other content that violates the intellectual property rights of third parties.
The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of persons with regard to the processing of personal data and the free circulation of the same.
The use of the domain's mail server and email addresses to send unwanted mass mail.
The user has full responsibility for the content of his website, the information transmitted and stored, hypertext links, third-party claims and legal actions in reference to intellectual property, third-party rights and protection of minors.
The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user will indemnify FLOR TRIBAL - UNIPESSOAL LDA for the expenses generated by the imputation of FLOR TRIBAL - UNIPESSOAL LDA in any cause whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.
10. INFORMATION HOSTED PROTECTION
FLOR TRIBAL - UNIPESSOAL LDA makes backup copies of the contents hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. In the same way, it does not guarantee the total replacement of the data deleted by the users, since the aforementioned data could have been deleted and/or modified during the period of time elapsed since the last backup copy.
The services offered, except for specific backup services, do not include the replacement of the contents stored in the backup copies made by FLOR TRIBAL - UNIPESSOAL LDA, when this loss is attributable to the user; in this case, a rate will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.
The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to FLOR TRIBAL - UNIPESSOAL LDA.
11. COMMERCIAL COMMUNICATIONS
In application of the LSSI. FLOR TRIBAL - UNIPESSOAL LDA will not send advertising or promotional communications by email or other equivalent electronic means of communication that had not previously been requested or expressly authorized by the recipients thereof.
In the case of users with whom there is a prior contractual relationship, FLOR TRIBAL - UNIPESSOAL LDA is authorized to send commercial communications regarding products or services of FLOR TRIBAL - UNIPESSOAL LDA that are similar to those initially contracted with the client.
In any case, the user, after proving his identity, may request that no further commercial information be sent to him through the Customer Service channels.